FAQs

Do your prices include shipping?

Shipping is included in my prices for orders in the US. If you live outside the US and wish to place an order send me an email and I will calculate your shipping cost and place your order for you.

How do returns work?

If you change your mind for any reason I will refund your payment once the item has arrived back to me within 10 days of receiving your purchase. It must be returned in the same condition you received it in. Email me before your return and we will arrange to refund return shipping too. If the item is a gift and you need longer than 10 days please let me know before you make your purchase.

Maintaining the finish?

Metals may oxidize over time. I recommend Sunshine Cloth to regularly give your jewelry a cleaning from this natural process. Taking off jewelry when you shower, wash your hands and put on hand lotion will help keep your jewelry looking best.

What adjustments can you make to necklaces?

I can shorten any necklace length for you so it sits just where you want it. I can move the lobster closure to the left side if you prefer. Contact me with your request and I will make it so.

Can I co-design a custom piece of jewelry with you?

Make an appointment with me to discuss your project here. I will share my collection of rustic diamonds, semi precious stones and natural turquoise for you to select and we will make your vision a reality.

How does my purchase benefit NAMI?

10% of every purchase is donated to the National Alliance for Mental Illness. As a psychologist and jeweler it is my mission to supoort mental health well being.

Contact me

For all inquiries:

lori@loriaksjewelry.com